--- title: "Website Terms of Use | Backland Labs" description: "Review the terms governing access to and use of the Backland Labs website and services." canonical: "https://www.backlandlabs.io/terms" last-updated: "2026-11-05" --- Legal # Website Terms of Use Version 1.0\. Last revised August 22, 2026\. The website located at [backlandlabs.io](https://www.backlandlabs.io) (the **“Site”**) is owned and operated by Backland Labs (**“Backland Labs,” “us,” “our,”** or **“we”**). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated into these Terms. These Terms of Use (**“Terms”**) govern your use of the Site. By accessing or using the Site, you agree to these Terms on behalf of yourself or the entity you represent and confirm that you have authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, do not use the Site. **IMPORTANT: PLEASE READ SECTION 11 CAREFULLY.** It contains an agreement to resolve disputes through binding individual arbitration instead of in court and includes waivers of class action and jury trial rights. You have 30 days to opt out, as described in Section 11\. ## 1\. Accounts ### 1.1 Creating an account The Site does not currently require user accounts. If account features are introduced, you agree to provide accurate and complete information, keep that information current, and follow the available instructions to manage or delete your account. ### 1.2 Account security If you create an account, you are responsible for keeping your login credentials confidential and for activity under your account. Notify us immediately if you believe your account has been accessed without authorization. We are not liable for losses resulting from your failure to keep credentials secure. ## 2\. Access to the Site ### 2.1 License Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal or internal business purposes. ### 2.2 Restrictions You may not: 1. License, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or its content. 2. Modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site. 3. Access the Site to build a similar or competing product or service. 4. Copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as these Terms or applicable law permit. All copyright and proprietary notices must remain intact on any permitted copies. ### 2.3 Changes to the Site We may modify, suspend, or discontinue the Site or any part of it at any time, with or without notice. We are not liable for any such modification, suspension, or discontinuation. ### 2.4 No support obligation We have no obligation to provide support or maintenance for the Site. ### 2.5 Ownership All intellectual property rights in the Site and its content, including copyrights, patents, trademarks, and trade secrets, belong to Backland Labs or its suppliers. These Terms do not transfer ownership rights to you. All rights not expressly granted are reserved. ### 2.6 Feedback If you share feedback or suggestions about the Site, you grant Backland Labs a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use that feedback without attribution. Do not submit feedback you consider proprietary or confidential. ## 3\. Privacy Your use of the Site is also governed by our [Privacy Policy](/privacy), which is incorporated into these Terms by reference. The Privacy Policy describes the information we collect, how we use it, and when we may share it. ### 3.1 Processing of personal data By using the Site, you acknowledge that you have read our Privacy Policy and that we will process personal data and other information as described there. If these Terms conflict with the Privacy Policy regarding personal data processing, the Privacy Policy controls. ### 3.2 Cookies and tracking technologies The Site may use cookies, pixels, and similar technologies to collect information about Site use. Our [Privacy Policy](/privacy) explains the technologies we use and how you can manage your preferences. ## 4\. Indemnification You agree to defend, indemnify, and hold harmless Backland Labs and its officers, employees, and agents from claims and reasonable costs or attorneys’ fees arising from your use of the Site, your violation of these Terms, or your violation of applicable law. We may assume control of a claim’s defense at your expense, and you agree to cooperate. You may not settle such a claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of. ## 5\. Third-Party Services ### 5.1 Third-party services The Site may include links to or integrations with third-party websites or services (**“Third-Party Services”**). We do not control, endorse, or take responsibility for Third-Party Services. You use them at your own risk, and their own terms and privacy practices apply. ### 5.2 Release To the fullest extent permitted by law, you release Backland Labs and its officers, employees, agents, successors, and assigns from claims, demands, and damages arising out of or related to the Site or Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” ## 6\. Disclaimers **THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, BACKLAND LABS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.** ## 7\. Limitation of Liability **TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) BACKLAND LABS AND ITS SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF $50 USD OR THE AMOUNT YOU PAID BACKLAND LABS UNDER THESE TERMS IN THE SIX MONTHS BEFORE THE INCIDENT GIVING RISE TO THE CLAIM. MULTIPLE CLAIMS DO NOT INCREASE THIS CAP.** ## 8\. Term and Termination These Terms remain in effect while you use the Site. We may suspend or terminate your access at any time and for any reason, including if we believe you violated these Terms. We are not liable for such termination. Sections 2.2 through 2.6 and Sections 3 through 11 survive termination. ## 9\. State-Specific Legal Notices This section applies only to users subject to the laws of the states identified below. If this section conflicts with another part of these Terms, the state-specific provision controls for those users. ### 9.1 California California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210\. Under California Civil Code Section 1789.3, the provider of the Site is Backland Labs, San Diego, California. To file a complaint about the Site or request more information, email [max@backlandlabs.io](mailto:max@backlandlabs.io). California residents may have additional privacy rights, including rights to know, delete, or correct personal information and to opt out of certain sales or sharing. See our [Privacy Policy](/privacy) for details. ### 9.2 Colorado Colorado residents may have rights under the Colorado Privacy Act, including rights to opt out of targeted advertising, sales of personal data, and certain profiling. See our Privacy Policy for details. ### 9.3 Connecticut Connecticut residents may have rights under the Connecticut Data Privacy Act, including access, correction, deletion, portability, and opt-out rights. See our Privacy Policy for details. ### 9.4 Virginia Virginia residents may have rights under the Virginia Consumer Data Protection Act, including access, correction, deletion, portability, and opt-out rights. See our Privacy Policy for details. ### 9.5 Nevada Nevada residents may direct us not to sell certain covered information under Nevada Revised Statutes Chapter 603A by emailing [max@backlandlabs.io](mailto:max@backlandlabs.io). ### 9.6 Other states Residents of other states may have additional rights under applicable comprehensive consumer privacy laws. Our Privacy Policy explains how to submit a privacy request. ## 10\. General ### 10.1 Changes to these Terms We may update these Terms from time to time. If we make material changes, we may provide notice by email or through a prominent Site notice. Continued use after notice means you accept the updated Terms. ### 10.2 Governing law These Terms and disputes related to them or the Site are governed by California law, without regard to conflict-of-law principles. Claims not subject to Section 11 must be brought exclusively in the state or federal courts located in San Diego County, California. Either party may seek equitable relief in a court of competent jurisdiction to protect intellectual property rights or bring an eligible individual action in small claims court. ### 10.3 Export You agree not to export, re-export, or transfer technical data or products acquired through the Site in violation of U.S. export controls or other applicable law. ### 10.4 Electronic communications By using the Site, you consent to electronic communications from us by email or Site notice. These communications satisfy legal requirements for written notice. ### 10.5 Accessibility Backland Labs is committed to making the Site accessible. We endeavor to conform to WCAG 2.1 Level AA. If you experience difficulty accessing the Site or have an accessibility suggestion, email [max@backlandlabs.io](mailto:max@backlandlabs.io). ### 10.6 Entire agreement These Terms, the Privacy Policy, and referenced policies are the entire agreement between you and Backland Labs regarding Site use. If a provision is invalid or unenforceable, it will be modified only as needed to make it valid, and the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them freely. ### 10.7 Copyright and trademarks Copyright © 2026 Backland Labs. All rights reserved. Trademarks, logos, and service marks displayed on the Site belong to Backland Labs or their respective owners and may not be used without permission. ### 10.8 Contact information Contact Backland Labs at [max@backlandlabs.io](mailto:max@backlandlabs.io). ## 11\. Dispute Resolution **This section affects your legal rights, including your rights to sue in court, have a jury trial, or participate in a class action.** ### 11.1 Applicability Except as stated below, you and Backland Labs agree to resolve all disputes arising out of or relating to the Site, its services, or these Terms through binding individual arbitration, not in court. Exceptions are individual claims eligible for small claims court and requests for equitable relief related to intellectual property. This agreement applies to claims that arose before you agreed to these Terms. ### 11.2 Informal resolution first Before starting arbitration, the party raising a dispute must send written notice (an **“Informal Notice”**) to the other party. Send notices to Backland Labs at [max@backlandlabs.io](mailto:max@backlandlabs.io). Within 45 days after receipt, the parties will meet by phone or video in good faith to try to resolve the dispute. If the dispute is not resolved within 60 days after receipt, either party may start arbitration. ### 11.3 Arbitration rules JAMS will administer arbitrations under its rules available at [jamsadr.com](https://www.jamsadr.com). Claims under $250,000, excluding fees and interest, use the JAMS Streamlined Arbitration Rules; larger claims use the JAMS Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will occur in the county where you live. Arbitration materials and documents are confidential. ### 11.4 Arbitration request An arbitration request must include: 1. Your contact information and account username, if applicable. 2. A description of the claims and supporting facts. 3. The relief requested and a good-faith damages estimate. 4. Confirmation that the informal resolution process was completed. 5. Proof of payment of any required filing fee. ### 11.5 Authority of the arbitrator The arbitrator may resolve arbitrable disputes, including questions about this agreement’s scope and enforceability. Courts will decide challenges to the class action waiver, disputes about arbitration fees, whether a condition precedent was satisfied, and which version of this agreement applies. The arbitrator may award relief available in court on an individual basis. Awards are final and binding, and judgment may be entered in a court with jurisdiction. ### 11.6 Jury trial waiver **BY AGREEING TO ARBITRATION, YOU AND BACKLAND LABS WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.** ### 11.7 Class action waiver **ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR BACKLAND LABS MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.** The arbitrator may award relief only on an individual basis. If a court finds this waiver unenforceable for a specific claim, that claim may be litigated in state or federal court in San Diego County, California, and all other claims remain subject to arbitration. ### 11.8 Attorneys’ fees Each party bears its own attorneys’ fees unless the arbitrator finds a claim frivolous or brought for an improper purpose. ### 11.9 Batch arbitration If 100 or more substantially similar demands are filed against Backland Labs within 30 days by the same law firm or coordinated group, JAMS will batch them in groups of 100, appoint one arbitrator per batch, and assess one set of fees per batch. ### 11.10 Opt out You may opt out of this arbitration agreement within 30 days after first accepting these Terms by emailing [max@backlandlabs.io](mailto:max@backlandlabs.io). Include your full legal name, email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect other provisions of these Terms. ### 11.11 Severability If part of this arbitration agreement is invalid, it will be modified only as needed to make it enforceable, and the remainder stays in effect.